My service rep, Gilbert, was polite, responsive, honest and genuinally cared about me, the customer. He is a keeper.
I get all of my cars serviced here. The last 3 cars I have purchased was from Lake Elsinore CDJR.
Always first class and to the point! They make it easy to do business with them!
Great Service Team at Lake Elsinore Chrysler Doge Jeep Ram! Quick, Friendly Service!! Highly recommend!!
Great service and friendly staff
I delt with approximately 6 staff members during my time of purchasing and picking up vehicle. Finance manager was very helpful. Every single staff member was actually friendly and helpful. The place was clean and open. Drinks + snacks free of charge. I dont have good credit but was still able to get a vehicle. Highly recommend them fast and painless process.
Cody always does an excellent job when i bring my car in and gets it done in a timely manner.
Mike in the service department was amazing. We needed to get the car out daughter who is in college serviced and Mike was beyond helpful in coordinating the times and being able to accomodate her schedule. We truly appreciate his hard work and dedication, he is an asset to the organization
Taylor was helpful and was able to answer all my questions. She spent time explaining my service. Great customer service.big thanks to Taylor and every one at Lake Elsinore Dodge for the best customer service.
Very good experience overall. Great customer service, kept me informed through the process. Service was fast!
Taylor is very helpful and understanding. I appreciate her insight and support in getting my vehicle needs fixed.
Kept in contact. Called with updates. Friendly, knowledgeable. Offered Uber service to get home. Quick drop off & pick up.
Always great service! My service advisor Taylor is really good at explaining the services needed. If I have any concerns or questions she’s quick to answer them. She always makes sure I get my car back in a timely manner & I have no problem getting an appointment
Excellent service! Taylor is always very detailed in explaining the services required and costs. Making sure we get our vehicle ba k in a timely manner is always a plus.
The service was excellent. Gilbert made the whole encounter an enjoyable stress free time.
Jeff is amazing! Very helpful great customer service
The manager Tony was very helpful in getting my vehicle serviced correctly. We have had problems in the past with this dealership and he made sure that were happy from the very beginning until the end. Tony was easy to work with.
Jeff is an outstanding salesman. So genuine and makes it very comfortable to make a purchase!
Excellent service. Fast and efficient.
Purchased more than one vehicle from the team here and get my vehicles serviced there as well.
Very helpful and happy to help us out with our brake system. They were very knowledgeable and thorough , thru the whole process!
Everyone was very helpful and accommodating. They went above and beyond to make sure we were happy and delivered our vehicle to our house.
Cody Burt’s was the best in the service department! He kept us updated and explained everything
Taylor is the best in there
Impeccable, customer service!! They really went out of their way to help me with my car
Taylor 100% took care of us and got my truck handled. Assessed our needs and fixed it. So happy. Thank you!
Well taken care of.
Thank you Lake Elsinore CDJR for a quick and painless trade in and purchase experience! It was a pleasure getting to work with Chad, Jeff, Ricky and Armando! 10/10 recommend!
Great service didn’t charge me anything to replace my wheel locks with normal sockets
The Lake Elsinore team went above and beyond to help me and my situation. I am a happy customer.
Sales team was great to deal with. Knowledgeable, friendly easy to work with. Had exactly the truck I wanted.
Amazing experience with all of your team
I’ve really felt appreciated on how Joesph V. Took care of me and my family at Lake CDJR!
Taylor was great and I will definitely be working with her as a service advisor for all future work on my Jeep.
Very happy with our experience in our purchase of our Ram 1500 Mike was very helpful and professional
Exceptional care and service . They recommend what my car really needed to perform good. Thank you
David was super helpful and friendly and helped take care of me as quickly as possible. I also appreciated Taylor's help and the support from the rest of the team - they are very professional overall!
Great customer service 🤩 Will definitely recommend family and friends to this dealership! A big thank you to Brian for helping us get the Family car we needed! 🤍
Hans was very respectful, listened to our concerns and was very knowledgeable of the vehicle that met our needs.
Cody Burt in the service department has once again went above and beyond. He kept us informed each day about what was going on and how king we could expect. My car was fixed fast and efficiently
I knew what I wanted… the team made sure I liked the deal… game time from there!
in for oil change and tire rotation. They were busy, but arranged for Uber transportation to my home and back, so that I didn't have to sit there waiting. very satisfied.
Very good and professional service
Taylor was very kind and made sure we were in and out as soon as possible.
Staff was very friendly. Communicated in a proper and timely manner. I highly recommend the service department.
Very easy to schedule an appointment. Very prompt service. Job well done. Very friendly pleople.
Mrs. Taylor once again has provided amazing customer service. This is the second time I have gone to her due to my husband's recommendation. I am totally satisfied and I just wanted to thank her and show my gratitude. Especially her amazing smile.
Took my jeep to another dealership closer to where it overheated. They were not able to identify the problem but wanted me to do $3,000 worth of repairs hoping it would solve the issue. Had it towed to Lake Elsinore, the service department found the problem and fixed it for a fraction of the cost. The work the other dealership wanted me to do was not needed!!
The best buying experience I have ever had at a dealership. The team is knowledgeable, works hard to make the right deal to make sure the customer is happy. Had a great time buying my fabulous truck! 10 stars A+!
I had been taking my vehicle another dealer but was unsatisfied. The service department often didn't even answer the phone. Taylor Seymour, the service advisor, was friendly and kept my informed throughout my experience. I now have a new service center. Keep up the good work.
They were focused on my safety and satisfaction a the same time. They made me feel very comfortable. I trust that they have my best interest at heart.
Both the wife and I are very happy with the dealer and the exceptional customer service provided by Ricky, Armando and Jeffrey who helped through out the purchasing process. We were not in the market to purchase a new vehicle. The wife and I were on our way to San Diego to purchase a used truck, but due the traffic we exit the fwy 15 south one exit before the dealership to get around the accident using surface streets and ended up at Lake Elsinore CDJR. We felt welcomed and didn’t feel obligated or pressured to make a purchase. We ...
Cody was outstanding and recognized I was in a hurry. Because of that he got all of my information and got me on my way asap.
Cody in the service department went above and beyond to meet our needs. His customer service was top notch, people like him will have customers continuing to come back.
This dealership is great ! Prices are great and the staff is awesome . Talked with the GM and he was extremely helpful and a great guy. Highly recommend !
Took my Ram truck in for a recall and the team at Lake Elsinore CDJR treated me great and got my truck back to me quickly. I'm always happy with the service at this location. They treat their customers with respect and do their best to make it a comfortable experience. They have lots of complementary snacks, drinks, etc. Plus they'll Uber you home if the service is going to take longer than you can wait. 5 Stars all the way!
Service was amazing Logan did a great job and kept me informed I am very happy
Track my reward off Friday night. It was done by 8:30 AM the next eight thank you.
Chad helped us into our new Jeep Renegade Hybrid and we love it. He made the process easy and followed up with personal delivery on the due bill for mats that took a while to get in stock. Would definitely recommend him to anybody on the market for a new car.
Taylor is always very helpful and keeps me updated on my vehicle along the service process.
Great Service from Taylor. She worked with warranty company and went above and beyond to make sure I was happy.
Chad Norton was the best. Answered all our questions and helped find the right car. The whole experience was awesome. I will totally recommend him and the dealership. If we could give 10 stars we would.
Huge thanks to Chad n Keith for being the best sales team I ever dealt with very happy with them and the help they provided to buy my Dodge Durango thank you so much
It was an awesome experience making my trade with Chad N.! I didn’t have to go to the dealership at all!! All was done from the comfort of my home. He was understanding and patient on my needs and wants. A BIG Thank you to Joseph for bringing my new ride and making it easy for us!! Y’all are AMAZING!!!
My wife and I have been shopping for a reliable, dependable and comfortable truck that would take us on our journeys across the country in our new 5th wheel RV. After visiting several other local dealerships, we came apond Lake Elsinore Chrysler Dodge. Excellent, Professional, Friendly experience in purchasing our Dodge Ram 2500 4x4 Turbo Diesel. The on hands great sales staff ( Jeff Weathermon and , Mike Mendoza) gave us several options to review and test drive, showed and explained the many features and benefits of each truck. The finance dept, provided us with through and expedient service to help make the ...
Hans and the staff were amazing . Talked with the general manager Mike and he was very helpful and extremely professional . Highly recommend this dealership.
After putting several hundred miles on the Jeep in all kinds of driving repair is food
Service is excellent and on time. The waiting room has all the basic amenities needed.
I was very happy with the service performed on my car. I had gone in for an oil change and tire rotation. Cody was very helpful, and my car was returned to me in an hour. I'll be going back to Lake Elsinore Chrysler Dodge Jeep Ram again.
Excellent everyone is nice and professional only drawback is is when you leave a voicemail you do not get called back
Jeff was great super helpful! The leasing experience was not stressful and I love my car!
Taylor Seymour provided best professional customer service to me. She showed understanding and listned carfully to me with respect and polit way. Lake Elsinore Chrysler- in general- is a good dealer and I appreciate their help and services
The sales man here went above and beyond for me. I didn't want my payments too high so he literally found me a car within my payment range and brought it from another dealer. Which was great. The car did have blown speakers and it was a bit of a fight to get them fix it but they did fix them and I have had no issues since.
Easy appointment and the work was done efficiently and was done the same day and the vehicle was washed
Wow these guys are soooo much nicer compared to Temecula! It's night and day difference the customer service and just help in the service department. They were efficient, and even had snacks AND JEEP DUCKS complimentary! My new duck friend is sitting on the dash with the others. I didn't get anyone's names but thank you for adding a free quick run through the car wash for me. My Jeep was filthy! Caked in dust, and my back has been hurting fierce recently. For you guys to offer to do that really made my day. Definitely be ...
Great service, very friendly and very helpfull through the whole process. Taylor was great to work with.
Overall I had an outstanding experience bringing my vehicle to Lake Elsinore Chrysler Dodge Jeep and RAM. I made an appointment for an oil change and Taylor assisted me with the check in process and she did an awesome job explaining all the questions I had about the scheduled maintenance. The service was done in a timely manner and a discount was also given. Definitely my go to service department for my Travato's maintenance requirements. Thank you.
Cody provided excellent service i was in a hurry to drop off my vehicle and he made sure i was out in a timely manner
I love bringing my vehicle to Lake Elsinore Chrysler Dodge Jeep and RAM. They have always provided me with exceptional service and I am happy to recommend them to anyone I know. I am always satisfied with how quickly and diligently my services are provided and how wonderful and professional all of the representatives are. I will continue to come to CDJR for all future service and vehicle needs.
The dealership is convenient, quick, friendly and professionally thorough. I enjoyed every moment of my experience.
Great customer service by Taylor and the service team ! In spite of the situation they got the job done quick definitely a great dealership
I brought our Wrangler diesel in for an oil change without an appointment and they took care of it without protest. They washed the vehicle and quoted a great price for 4future oil changes and tire rotation. They go over and above to satisfy customers and I highly recommend their sales and service departments.