Customer Testimonials
He was really helpful with all the question we had. Friendly well communicated. Thanks Joseph God bless you!!
Joseph went above and beyond to find the right Jeep Grand Cherokee. He worked tirelessly to get an acceptable dealer trade to make it happen. Thank you Joseph!
Excellent customer service, very respectful salesman and didn’t pressure me to buy I would recommend a family member to this dealer
Service is usually busy even with an appointment and probably takes a little longer than other dealers, but they do the work right.
Service is usually busy even with an appointment and probably takes a little longer than other dealers, but they do the work right.
Handled the recall easily. Car washed. Nice. Work done, lever works fine.No issues with repair
Great service. Excellent customer service.
Quick service! Anthony and teammates friendly and efficient. Thank you!
the service was great! they get the job done. i had a wonderful experience there.
Thank you all for the help and thanks for making it easy, I’m beyond happy!
LECDJ Customer Service is second to none! One of the best dealerships to buy and have vehicles maintenenced. Denise went above and beyond to get my truck repaired. Highly recommend LECDG for a new vehicle or top quality service!
Lake Elsinore CDJR got my Ram 1500 checked in quickly and my concerns addressed in a timely manner.
Ricky was excellent and made the transaction straightforward and was a big help. He sent me good pics of the car before anything was posted online and was knowledgeable and helpful throughout the process. I’ve interacted with a few salespeople at car dealerships and Ricky is one of the best. The entire dealership experience was also top notch.
Great dealership, service and staff. Always willing to help you out in any possible way. Dropped off my truck for oil change and it was a 3 hour wait, but they Uber me home and back to pick up my truck when it was completed. If you decide to wait, they have complementary snacks, coffee and soft drinks. Dealership is kept well-clean, organized with a lot of friendly employees. I used to go to the dealership in Temecula, but by far Lake Elsinore Chrysler Dodge it's the best 👌 and has a lot more to offer.
Joseph did an amazing job finding just the right Grand Cherokee after days of searching and getting a dealer swap approved. Thank you very much!
Smooth and easy experience. I left super happy and satisfied thanks to Ricky. There was no pressure or issues at all while working out our deal, by far the best car buying experience I’ve ever had, the dealership is super professional and the staff are genuine and amazing to work with. 10/10 recommend when looking where to purchase you’re next car.
Excellent customer service beyond my expectations.my service advisor had a lot of knowledge about Chrysler vehicles
Good service. Was able to get me a part at short notice. Friendly and helpful staff.
The overall customer experience is great here! Denise, the customer service advisor goes above and beyond to make sure things are running smoothly and in a timely manner.
Excellent customer service and explanations for work to be completed. Denise is the bomb! Love the complimentary car wash and Uber service too.
The second time I came back it was great. They took care of me and fixed the problems mentioned. However, there seems to be a lack of communication between what is being promised to customers in the sales department and what the service department knows. I shouldn’t have yo jump through hoops just to get a perk I was promised
My experience has been nothing but positive. My car was completely fixed and communication was good
51Fifty ranch
I came there without an appointment, they got my truck back to me in a timely manner.
Excellent customer oriented services provided by all the staff. Thank you jeep for all your hard work.
Had my engine light on,made an appointment
Great dealership to do business with. They made every effort to find the Jeep I was looking for and eventually I was able to order exactly what I wanted!! I was happy with their service and would recommend them to others.
Great services. Customer service is outstanding. Fast and speedy. Very thorough and explained all services clearly.
The dealership was nice and really friendly staff was nice had good snacks and refreshments
Taylor was very nice, explained everything they were going to do in detail and even got everything done before the estimated time.
Between Jeff the salesman and logan in customer service this place is GREAT I recommend this place for your next vehicle
The staff was super friendly and helpful. Great experience!
They were friendly, courteous and very professional starting with the receptionist, serve representative, service personnel, and rental department. Awesome dealership!
Good communication very friendly and finishing ahead of schedule
Very friendly staff, efficient with the service. Brought my Rubicon in due to mechanical problems, they gave me a loaner while fixing the car. Thank you
Taylor was really nice and took care of what we needed. They setup transportation for me while my vehicle was being serviced. Even the porters were friendly and nice. Overall a great experience worth telling others about.
I had the ceramic paint coating applied to my new jeep gladiator. The service department took my vehicle in and did an excellent job of cleaning and applying the coating and got it done quickly. My Jeep is a shining beauty.
Awesome dealership helped my family find our Truck that we really wanted. Thanks we appreciate it.
Awesome experience buying my 2023 Ram 1500! They made the process smooth and simple. Thank you!
Had service done on our Chrysler 300. Anthony was our service writer. He was exceptional. We hope he is there when we return next time! He was very attentive and most helpful. You are fortunate to have him.
Taylor was very helpful during my visit. She made sure all my questions and concerns were resolved. Exceptional customer service from her behalf!
They were very very friendly and is a big Great change in customer service with Service Manager Tony Scalero Verses Don Palmer. Would suggest to anyone to go there. Taylor is Great1
A situation happened during a routine maintenance on Jeep, but Service did outstanding to fix it and make sure we got it back as quickly as possible.
Great experience. I had no pressure and they were patient while I made my decision.
Awesome experience-quick and easy - the team was friendly and showed me other concerns that may be a factor
Best dealership to deal with my 7th car from them great people especially sales managers
Thus was our first time here. Taylor was very helpful. She was upfront about the timeframe which was very important to me. They were able to get my truck diagnosed and repaired early. Great customer service.
Lake Elsinore Chrysler Dodge Jeep Ram was able to fixed my seatbelt problem and got me back on the road.
Working with Joseph was very easy and he helped me through with no problems thank you
They did a great job with the repair of my RAM. My service writer was excellent.
My jeep air is perfect and customer service was awesome Denise got my jeep in for service was ready to pick up in a couple of days .. Thank you
Very fast, efficient, and courteous. The service department staff never make having an oil change a chore!
My service advisor Denise made sure I was kept updated on the whole process. When there became a concern about a part not being at the shop, she said contacted right away and with her help I was able to stay on schedule the whole day.
I had a good visit they washed my car even without asking which was amazing
We ordered a vehicle, it came in sooner than expected, everything worked out very great
Taylor did an outstanding job in helping me retrieve my lost cell phone. She went way beyond her required work to help me.
Taylor always takes great care of her customers! Got me in without an appointment and made sure I was comfortable the whole time I was there!
Keith was extremely helpful. He answered all of our questions with extreme knowledge of what he was selling. If Keith did not know the answer, he quickly found out. He was extremely polite, professional, personable, and dressed professional. It was one of the most pleasant experiences at a car dealership I ever had. I would def be asking for Keith again.
Took my Rebel in for warranty work a few times already. Denise Englebright has been more than helpful on getting my truck taken care of. Thank you Denise for taking care of my repairs. YOU ROCK!!
Jeffery is your go to guy! He was awesome. He took his time with me and made sure I got exactly what I wanted. He constantly checked on me and kept me updated during the whole process. He also got me a good deal on my trade in, I am a very happy camper. I'm very satisfied with my decision to purchase my vehicle from LECDJR. You guys are rockstars.
I go here specifically for the service. I don't have time to screw around with playing games and need to be able to get in, get the work done and get out. Special shout out to Taylor in Service and Technician Chris. Both are true professionals and know how to provide top level service. Well done to both of you.
This was a very impromptu visit on my part and it wound up being a great experience. Michael was courteous and helpful and the follow up since getting the vehicle has been great!!
Taylor was excellent. She was very polite and knowledgeable with my issue. She took her time to explain the process with mu warranty and made sure I understood …. I was thoroughly impressed with the service I was provided with the dealership and the way Taylor was VERY HELPFUL. THE DEALERSHIP was very thorough in taking care of my Wrangler and my Jeep was returned to me in a very timely manner and washed also. Also the rental department was also a 5 star in there service. Very quick and easy in and out for a rental. 👍 Thank You Elsinore Jeep 5 STARS ...
It was a great experience. Friendly and Professional staff, very knowledgeable and understood the business. Customer Centric
Taylor listened to my complaint, helped me fix the problem and kept communicating with me. All I can ask for in a dealership employee that understands what good customer service is. I will definitely go back to Lake Elsinore Dodge.
Great customer service, good hospitality, 2nd time coming here and will continue to come here for future services.
Took longer than expected but went as smooth as it could have gone! Happy with our car, the price and the experience
The best experience I’ve ever had with any dealership. Thanks to Taylor completely help me figure out what was wrong with my vehicle. Not to mention step-by-step kept me up today super easy to talk to you very knowledgeable. I’ve been to the Temecula dealership which is horrible and horrifying. People are terrible there, Taylor was completely refreshing not only is she a good person, but obviously a fantastic worker.
Regular oil change and updates to the software in our Grand Wagoneer. Great service dept.
Great communication Logan answered all my questions and concerns and followed up with me next day about a separate question with the answers I was looking for.
Great service and attitude, the task was done on time and good communication, Thank You
I got my car serviced here and my visit was great! The staff is friendly and I was in and out really quickly. I highly recommend you check out their service department!
They are doing Fast service and very helpful, I’m looking forward for my next maintenance due.
I’ve purchased many vehicles over the years and this was by far my easiest and best experience. I was able to get out quickly for a test drive and the paperwork didn’t take forever like at some other dealerships. I highly recommend Lake Elsinore JCDR Dealership.
great service and nice accommodating employees
Jeff W and Alex were two of the most helpful people I could’ve asked for going into any dealership. For as long as I have owned vehicles, I’ve always purchased older cars because I enjoyed working on them and not having to deal with the fuss of new cars but it came time for me where I felt that with all the hard work I’ve accomplished and reaching goals that I have set it was time for me to get a new vehicle. I wasn’t sure what exactly I wanted going into their dealership but once ...
We bought a used Dodge Ram 1500 on the spur of the moment. We looked, offered, signed, and were leaving in three hours. Jeffrey was our sales agent and he made everything peaceful and easy. It was actually fun!!!
Service, especially last visit
I’ve had nothing but issues with every service writer I’ve dealt with in the last 3 years at this dealership up until now. Taylor was extremely helpful, communicative, and made sure my car was finally fixed properly and in a timely manner. If I ever need more repairs I will only be requesting her. A true professional who actually cares about her customers.
The experience of buying a new car was pleasant I would recommend this dealer to anyone wanting a new Dodge
I purchased a 2023 RAM Rebel 1500. Jeffrey helped us every step of the way. Very impressive service. The experience was outstanding. 5 star service.
its was great and they help me buying my vehicle espcially joseph and armando they are very helpful sales men and thank you
I cannot say enough kinds words about Denise in the service department. She always works with my busy schedule to get me in ASAP. Her customer service is the absolute best. She always goes above and beyond to help me. I recommend this dealership to any and every one because of how amazing Denise is! Thank you!
The service was great, Denise was awesome as always.
Denise in service is awesome! Love the communication.
Hans showed his experience and ability to help a customer.
Logan was professional and knowledgable, will defiantly be going back. Thank you Lake Elsinore CDJR.
I had the pleasure of working with Taylor in the service department. She was amazing to work with! Kept me up to date with what was going on with my vehicle and was quick to respond to me with any questions I had.
Everything was easy and the person helped was very nice, her name is Denise
