Testimonios de Clientes
Jose’ was incredibly helpful in helping me get approved for financing my 2021 Nissan Rogue. Thank you to The Pedder Auto Group and to Jose’ for being straight to the point, and not haggling the customer when it came to negotiating the price of my trade in.
They went above and beyond to get the deal done,I was on the fence but the gave me all my options and explained in detail the pros and cons to ensure I was informed to make best choice.the salesman was friendly and not overly pushy,but the finance representative was delightful very friendly and knowledgeable and I made my decision based on the treatment I got.i definitely would recommend and look forward to servicing vehicle so I can say hello to the team
If your looking for a car Ricky is the person to see for a car. He helped me and my sister get our first car as first time buyers. All day he was working with us to make sure we got the deal we wanted and didn’t stop until we got it. One last time if you need a car talk to @ricks_autosales on instagram he was amazing!
Ricky Ricardo is the man that helped me buy my truck , so I recommend you guys go to him for any help when purchasing a car , he is a very nice man and I thank him for helping me. Aimen
Dealership and salesmen were great, not pushy at all, made it easy to make a deal
Michael Jimenez was extremely helpful.
Even though I didn’t get a deal done today Ricky Ricardo, he was professional, honest, and respectful, when I’m ready to buy Ricky will get first dibs, I was going back-and-forth with Lake Elsinore and Hemet, Hemet had a great online price, but it came down to the old bait and switch for more than $10,000 over the Internet price, Ricky was fair and honest the whole time that’s all I can ask for.
Awesome dealership and friendly staff! Highly recommend if you are looking for a new car to use Lake Elsinore CDJR!
Hans was extremely knowledgeable and helped us find the perfect truck! We highly recommend Hans and CDJR of Lake Elsinore.
I came and bought a engine for my SC. I like to say they were knowledgeable and gave me a discount. Greatly appreciated. Victor and Ramario Thank you
Joseph Villaruel has helped my family purchase and lease numerous vehicles and I recommend him to anyone I know looking for a vehicle he is always so professional, friendly and looking out for us. Will definitely go back to him
great service, didn’t have to wait for someone to help, made sure it was an easy process
Great service! great attitude! Very helpful with locating what you want! always made sure we were comfortable and in communication
I had a leak on the back window of my 2019 dodge ram 1500 Classic and for some reason my vin number wasn’t covered by the recall/extended warranty but David (the one with tattoos) was able to get it approved to get fixed. He followed protocol that dodge had him follow which was putting caulking around the window which looked horrible. David wasn’t happy and nor was I, so he went to bat for me and got it handled the right way which was to reinstall an entire new window and dodge covered it. David went above and beyond ...
very professional
Micheal Jimenez was easy to work with, didn't give me the run around and made me a deal I feel good about.
A big thank you to Vanessa and Chad for the great customer service they provided . By far the best and easiest car buying experience I’ve ever had.
Joseph Villaruel, our salesman, had been working with us via phone for a few days. When we decided to purchase our vehicle. He came in on his day off for us and even stayed late to make sure we were taken care of. Also thank you Armando, Chad, and Alex for working late to get the deal Done. Also this was our 4th purchase having Joseph as a our salesman due to his work ethic, honesty, and integrity. Great experience. We will be sure to refer family and friends.
Professional & Friendly Sales team, I'm very happy with my car purchase. Thank You Hanz
Took my car to get serviced on a Monday for new shocks and all I got to say is Danny in the Service department gave great customer service. I had my car back within a couple days. He was very knowledgable and Professional. Thanks again Danny!
Hans was very informative and helpful. He spent a lot of time with us to figure out what worked with what we were looking for and the budget we had.
An amazing experience I wasn’t feeling too well and you still made it happen thank you!
Hans was great and very informed about the Jeeps in stock. He showed us the vehicles that he knew would be what we wanted and he was right!! This has been the quickest vehicle transaction ever, and Hans made it happen!! Would definitely be recommending Hans and Lake Elsinore Dodge Jeep Ram to anyone in the market for a vehicle!!!
The person who helps me was Jeffrey Weathermon he was very nice and helpful, if you buy a car I recommmend going to him!
Ricky was the best!!! He was really friendly, knowledgeable, and patient. He made the whole buying experience pleasant and quick.
Everyone is really friendly, helpful, and amazing customer service. Will definitely recommend this dealership to everyone!
Jeff was incredibly helpful and resourceful with our transaction, getting the deal done and the payments we were comfortable with. 10 out of 10 experience and will definitely be back!!
Great service. Service advisor Taylor Seymour did an outstanding job. She always kept me posted on the service process. She was super friendly and knowledgeable!
Yesterday i purchased a brand new 2023 dodge charger and i had the best experience ever! So quick and efficient! If you want to look into buying your new car i suggest you go here and ask for Ricky, he got me a good deal in under 30 mins and the process was so fast and smooth! I highly recommend!
Every part of the process, buying with Elsinore, was so different from every other dealership we visited. Ricky jumped over hurdles to find the perfect vehicle for us. He was patient, very easy to work with, and made this purchase fun and exciting. Thank you, Ricky, for putting my wife in her perfect wagoneer.
Ricky was very attentive, professional and determined. We came in to look for a truck and he was able to get us approved 🙌. Thank you Ricky!
Salesmen and staff are very nice and friendly and absolutely want to help you to drive home in whatever car you want. Getting in contact with the dealership, specifically the finance department has become a 9-5 job just to ask simple questions about my loan. My recommendation is to get a loan elsewhere so you don’t have to worry about going through their finance department
We’ve been to many dealerships, but nothing like this one, they make you feel like family! It was the smoothest process we told them what we needed and they made sure to go above and beyond to meet our needs, we walked out with the perfect truck for our business. If you ever visit make sure to ask for Jeff, stop by to meet Alex, then end up in the great hands of Armando in finance.
Ricky was amazing with communication and figuring pretty much everything out before we got there! Everything so smooth, this was the best experience we've ever had purchasing a vehicle! We look forward to working with Ricky again when we're ready for an upgrade!
Amazing experience with Lake Elsinore CDJR. Relaxed environment without all the high pressure tactics and games you usually find at car dealers. They really make you feel like you're part of the family. That's the reason I will drive 60 miles and pass countless other dealers to do business with Joseph and team again in the future.
Service staff was very friendly and they had great snacks while we waited
Your facility is Great everyone here is helpful ,courtesy and eager to help a quality that is very RARE Thank You
(Translated by Google) It was excellent and very fast (Original) Fue excelente y muy rápido
Im happy whit a service very nice person the sale man everybody doing great I recommended to the other people buy cars from you guys
Ricardo was so much help, I’m very glad I came to this place. I left very happy.
I HAVE NEVER HAD SUCHA GREAT EXPERIENCE WHEN BRINGING IN A VEHICLE FOR REPAIRS OR FOR RECALL ITEM TO BE REPLACED. FROM THE MOMENT DELIA TOOK MY CALL I WAS TEATED LIKE AN IMPORTANT CUSTOMER. SHE WENT ABOVE AND BEYOND TO ENSURE MY EXPERIENCE WAS SEAMLESS AND PROMPTLY HANDLED IN THE MOST PROFESSIONAL MANNER.
Ricky is extremely professional and helped in every step of the process. He helped me get a great car and kept all possibilities open. For any future vehicle purchase I will immediately go to him and Lake Elsinore CDJR.
I'm happy with this dealer service department so far. I brought my 2016 Jeep Renegade Trailhawk to them to have an emissions recall done. David Greene and Taylor Seymour were the service advisors I dealt with. Both were polite and realistic about the timeline for repairs when asked. I was supplied a rental while my Jeep was being repaired also. My previous experiences with other Jeep service departments have been unpleasant to put it nicely. Lake Elsinore CDJR has been the exception, they have been nothing but pleasant to deal with.
Excellent service! Highly recommend the service writer was courteous, friendly and very knowledgeable, this is where I look forward to doing business with
Ricardo was awesome, so much help and very nice. Left very happy and glad I came here.
Taylor was very courteous upon check in. Gave the right expectations on service diagnostics and time. Very helpful.
Service department agent named Cody was professional, informative, courteous and communicated with me every step of the way. No surprise repairs and no hidden cost, repairs and costs were exactly what I was quoted. Excellent service
I had a great experience since the second time I bought a vehicle with this dealer. My salesman, Keith was wonderful and the whole experience is great. The financial department was in and out in a short period of time I would definitely recommend this dealer to everyone
The best and amazing work. Was fast very clean work. I appreciate the help I got
Associates were all very polite and helpful. I was visiting from Arizona and had an issue with my NEW 2024 Jeep Grand Cherokee.
Purchased a dodge hornet. I couldn’t be happier. I’ve went to about 4 other dealerships before this one & the customer service at other dealerships was not even semi close to this dealer. This team was willing to make the deal work, gave me a great trade in value, was professional and knew what they were doing. Not only were they on top of everything but they were quick. Chad was my go to person and was the nicest guy I’ve ever met. I would go back & buy another car in the future just because of him ...
On short notice I was able to get in the next day for an emissions recall.... Delia my service advisor got my jeep back way before the end of day ...can't thank her enough..... I would definitely come back! Thank you!!!!
Polite and pleasent and got me right in. fixed my problem and did check list for everythig else.
Alex is excellent, this man definitely gets the job done, very kind, understanding, and very easy to work with. Also, very knowledgeable and helpful
Fabulous experience start to finish! In for repairs and this experience changed my longtime belief that dealers overcharge and the service is substandard. Taylor took excellent care of me and kept me informed throughout the repair process. The prices were reasonable and it was a reasonable turnaround time. I will be a repeat customer!
This Dealership has restored my faith that some Dealerships are not vultures as I remembered them. Brian, our salesman, was very professional, yet personable! No pressure, no haggling. Such a smooth venture from beginning to driving off with our new truck! These people involved were very professional yet friendly. Not to mention, they performed a diagnostic test to make sure all was well with this truck. They even detailed the truck AND filled the tank with gas! These people rock! THANK YOU, we love the truck!!!
Taylor kept me informed when my RAM Truck work would be completed and she ordered me up and Uber to take me home.
Our salesman, Jeffery was awesome! The whole process went very smooth!
Great experience excellent customer service friendly clean they care about customer service skills are the best
keith is absolutely AMAZING. easy process with him for my mother & I. we knew what we wanted when we came in & he made it possible for me going home happy.
This review is way overdue. I recently bought my Jeep Wrangler from Lake Elsinore DJR and the experience turned out Awesome. The main reason is because of Priscilla in the finance dept was absolutely amazing. My salesman was very subpar but I really liked the jeep so despite his bad salesmanship I decided to continue with my purchase and I’m so glad I did once I stepped into Priscilla’s office the magic began. She explained everything in detail and once she was done, she even saved us some money and added a few extras to our deal without ...
Great experience.
Jeff was very helpful provided awesome customer service got me in and out fast great experience at this dealership.
This is my 2nd car I bought from them Keith was great! Fiance dept was great. I would recommend this dealer to all my friends and damily!!
Excellent service.
Fast efficient and curteous service. Service department was fast and took time to help out to get my check in started when I arrived a bit early.
Fantastic service
Cory in the service department was awesome and very helpful. The job was done in a timely manner
David was very thorough and ensured I had all information needed. He checked my recalls and helped me schedule a service for the recalls with a courtesy vehicle. He was helpful and the customer service was great. The vehicle service was quick and I was in and out in about an hour!
Delia Valenzuela was amazing on every costumer care details I’m super happy with her service
Great Service. I got my vehicle back in a timely manner. Great experiance with our service rep.
Very professional with keeping you up to date on your vehicle and very helpful with different options.
Great service, I got my vehicle back in a timely manner. It was also informative.
This dealership was convenient in location and customer service was wonderful! thank you for people in Service and the buyers quote dept. for helping me and my vehicle. Delia and David were wonderful! I wish I bought my used vehicle from lake Lake Elsinore because they were genuine and helpful than Ontario. Not looking forward to my vehicle having any issues but looking forward with working with the service dept again. Thank you for working with me.
Everyone very efficient, professional and welcoming I will definitely recommend this dealership to friends and family.
Thank you the experience was very good Chad help with the purchase of the Honda accord
Great service. Extremely fast and efficient. Dropped off my Gladiator without an appointment and the truck was ready in 2 hours. Thank you!!!
I have been dealing with Laynee regarding their Jeep inventory and the response and transparency has been very professional and kind. Unfortunately we did not make it to the dealership yet the constant communication and follow-up on inquires was greatly appreciated. Stellar customer service. Recommended
My experience at the dealership was great. Received the help I needed to make my purchase.
Love this place! Bought a Beautiful car from here, Keith, and Priscilla the finance manager , went above and beyond to help me get into this Beautiful Honda! Thanks again for everything! Boniface and His daughter Yolanda
My car was a complete mess. They worked in insurance to bring the car back to original value of the car. And I mean original VALUE! Didn’t skim on anything their auto shop repaired it like I had never damaged it.
Got me in and out of there quickly always a great job. Will be back for future needs
Micheal was very nice and professional and attentive.. and I appreciate all the staff that was involved in my process
They have been really good to me I will always use this dealer thanks Chad and Taylor
Drop off and service write up was completed promptly upon arrival. Great communication, service performed while I waited, quick turnaround.
Great service department! Easy to make an appointment Vehicle was done on time and everyone was friendly!
